I recently sent a mass mail
highlighting my monthly posts in which I also mentioned I would write about the
tax benefits of life and health insurance products. Within 24 hours I get an
unsolicited advertisement from an insurance company. How did the insurance
company find out what I had written?
Understanding ‘Botnets’ and ways to avoid
Firstly, some background. I sent
my mass mail using Gmail. Google does not
sell personal information to private parties as its business model depends on
inserting relevant text ads alongside the mails we read. Google also has a
powerful spam filter and it also allows us to report spam. So how did I get the
very relevant advertisement despite that?
This is what I think happened. I
sent a mass mailer that contained a lot of email addresses. Even if one of my
recipient’s computer was infected with a virus, that computer could have been
used as a zombie spam sending machine to automatically send spam to all the
listed contacts. Cyber criminals use a network of such zombie computers called a ‘botnet’ in
order to scan emails for keywords and send spam. In my case it was an ad
related to insurance products.
You might get a travel or
horoscope or some other tempting ads based on the keywords of your emails. The
good news is that there is no need to be worried about cyber
criminals. If we take some simple precautions like updating our anti-virus
regularly, the criminals have no way of getting hold of our computers. It’s as
simple as locking the door before leaving home!
Importance of a free Anti-virus
Any internet user’s computer, at
home or office, is vulnerable if the anti-virus program is not updated regularly. In
fact office computers are notorious breeding grounds for ‘botnets’ because
companies care more about profits than security and they have a habit of
waiting for an unfortunate incident to happen before taking action. More over,
our browsing habits also attract a lot of spam especially when we use our
emails unnecessarily online. Also, cyber criminals are getting more and more
intelligent. I was taken aback by how relevant the spam was to the mail I had
sent!
So, as always, prevention is
better than cure. And awareness is the key to prevention. Nobody educated me
about the origin of spam. I know it because I’m interested in technology
generally. I also watch BBC’s
technology programme Click which almost a year back demonstrated how
cyber criminals get hold of computers that do not have adequate anti-virus protection.
The programme became controversial because Click got hold of a botnet
of virus-infected computers even though it was for a brief period. It destroyed
the botnet later.
There
are simple ways of spam-proofing our emails. I encourage you to follow these
guidelines for a spam-free email experience:
1.
Use a good email
service like Gmail.
2.
Do not delete
suspicious mails and advertisements
but use the report spam option. Google automatically moves all
such mails to trash. Moreover you also help Google block spam proactively for
other users! Advanced users can use filters to block specific emails.
3.
You could use a
service called boxbe that only allows
emails after entering an alphanumeric code. Boxbe is a good trap against
machine generated spam but not suitable for users who are expecting a
genuine job offer from a company. If the company that sends you a job
offer by email does not bother to enter the alphanumeric code as required by
boxbe you will not receive your mail!
4.
Read my guide on how
to protect your computer with a good browser, anti- virus and an anti-malware
program using free programs. Read
it here.
1 comment:
I get an unsolicited advertisement how do you stop spam from an insurance company. How did the insurance company find out what I had written?
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